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Great service, especially the manager thanks again. If you received your card with a sticker on the front of it, you will need to call the number listed on the sticker to verify your information and activate your account. Alerts are one-way communications via email or text message about your account. Log in now and set up alerts to stay on top of your account and to track your daily spending.
This warranty is limited to repair or replacement of the defective parts. Under this warranty, HZ will pay for reasonable and customary labor for one year. Natural marking such as scars, brands, grain variations, wrinkles, etc. are considered natural characteristics and should not be construed as defects. A one year limited warranty is provided for repair or replacement of leather parts against manufacturing or material defects. Fabric/Leather warranty does not cover fading, pilling, dye lot variations or damage caused by heavy soiling, improper cleaning or abuse. Any form of chemical application voids this warranty.
Tempur-Pedic 249 items
It is the purchaser’s responsibility to return the product to a HZ store at their own cost for repair or replacement. The 20% will be credited to your account as an in-store credit. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page.
Home Zone Furniture is dedicated to a satisfying and positive experience with your furniture purchase. Home Zone Furniture requires a 20% non-refundable down payment on all layaway purchases. Layaway payments of at least 4.25% of the original balance must be made weekly (or 17% monthly) to maintain current status on the layaway account. Event Time Announcer/Fixed Time - Show local times worldwide for your event.
Florence Driftwood Bed, Dresser, Mirror & Nightstand
Discover shopping tips and financing insights to help you save more and spend wisely. The Home Zone management team is committed to keeping merchandise in stock. They purchase in large quantites directly from the manufacturer. Items sold as discounted set packages may only be returned as a complete set. All exchanges or returns must be accompanied by the original bill of sale.
Merchandise will not be removed from active inventory until the final payment on that specific sale has been made. I would like to express my gratitude for the way Jessica who works in your Weatherford, Texas store handled a problem I had with a piece of furniture I purchased in your store. She worked with me to make sure I was satisfied with the end results. Her sincere interest in making sure I was happy with my experience at your store has made me a satisfied customer. Any claim for service under this warranty must be made through the authorized dealer where the furniture was purchased. Retain your proof of purchase and this printed warranty to substantiate a claim for warranty service.
Frequently Asked Questions about Home Zone Furniture
Home Zone’s Limited Warranty covers the repair or replacement of the above listed parts resulting from manufacturing/workmanship and material defects. This warranty covers the useful life of the product under normal use. Coverage is to the original consumer purchaser only and does not apply to rental, business, commercial, institutional or other non-residential users.
Liability for incidental or consequential damages under the warranty is excluded. Some states do not allow limitations of incidental or consequential damages, so above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which may vary from state to state.
Let me begin by saying we have furnished our entire 4350 sf home with Home Zone products, each bedroom, living room, sun room, and now our new media room. That being said, we have had most of our items delivered to our home via your company. We've never had a complaint, but today was just extra special. Reclining, sleeper mechanisms and mattresses are warranted against material defects for Limited Lifetime for the original purchaser. HZ will repair or replace the mechanism at no cost to the original purchaser. The seat cushion foam and filling materials are warranted against defective material or workmanship for a period of one year from the date of original purchase, against loss of resiliency.
The warranty is limited to the repair or replacement of the defective fabric/leather. HZ will pay for labor costs for defects covered by the fabric warranty for the period of one year. No refunds are issued after 7 days from the initial layaway except as provided above. A layaway account is considered delinquent if more than 30 days pass without a payment being made. After 90 days all delinquent layaway accounts will be canceled and any payments made on the account will be converted to store credit.
Abraham at Sherman, Tx Home Zone furniture has an amazing personality & customer service. At Home Zone Furniture you never have to worry about paying too much. If you find the exact same item at another San Angelo retailer for less we will meet that price. Whether it is one piece, one room or an entire home, they will deliver for one low rate of $50 for drop off or $99 for complete setup and installation. In most locations Home Zone owns and operates the delivery process.
I do not usually do this but he deserves credit, as a Manager myself I understand keeping an eye on the bottom line. I also know the importance of customer service and standing behind your product. Kenneth took care of both in this circumstance and I will not only to continue to do business with HomeZone, I will also let others know about my experience. Home Zone Furniture offers Extended Warranty Plans for Leather and Fabric furniture.
HZ will pay the costs of labor to repair or replace defective parts for one year from the date of the original purchase as long as suppliers’ parts are available. The parties agree that HZ’s sole liability and the purchaser’s exclusive remedy shall be for the repair or at HZ’s option, the replacement of defective part as provided herein. Notwithstanding the above, if replacement parts for the defective material are not available, HZ reserves the right to make reasonable compensation in Lieu of repair or replacement.
I recently had numerous problems with a living room set I purchased last year, lets say the workmanship and material used was sub par. I was told at time of purchase that there was a year warranty and unfortunately I was forced to utilize that option. Your manager Kenneth was very helpful to me as well cautious to protect Home Zones interests. Once he made sure that the problem did in fact exist and was caused by poor quality materials and or workmanship he fulfilled the warranty. The upholstery fabric used on your furniture has a limited warranty for one year from the date of purchase. The warranty covers seam failure, fabric separation and nap loss.
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